Privacy policy

Shipping Policy

Last updated: July 24, 2026

Order Processing

Orders are processed within 1–3 business days, excluding weekends and public holidays. You will receive an order confirmation after placing your order and a shipping confirmation once it has been dispatched.

Shipping Destinations and Cost

We currently ship to the countries and regions available at checkout. Standard shipping is free. If your country or address cannot be selected during checkout, we are currently unable to ship there.

Estimated Delivery

The estimated delivery time for your destination is displayed at checkout before payment. Delivery estimates begin after the order has been processed and are calculated in business days.

Occasional delays may occur due to carrier operations, customs procedures, weather conditions, public holidays, or unusually high order volumes.

Order Tracking

When tracking is available, you will receive a tracking link by email after your order has been dispatched. Tracking information may take a few business days to update.

Incorrect Shipping Address

Please check your shipping address carefully before completing your purchase. If you notice an error, contact us as soon as possible through our Contact page. Once an order has been dispatched, we cannot guarantee that the address can be changed, but we will do our best to assist you.

Delayed or Missing Orders

If your order has not arrived by the end of the estimated delivery period shown at checkout, please contact us. We will investigate the shipment with the delivery provider and provide an appropriate resolution.

Damaged Packages

If your order arrives damaged, contact us as soon as possible and include your order number and clear photographs of the package and product. We will review the issue and help arrange an appropriate replacement or refund.